Hotel JAL City Nagasaki has 171 air-conditioned rooms with flat-screen TVs, refrigerators, and free WiFi. Each room includes a private bathroom with a bath, shower, bidet, and hairdryer. Some rooms have a seating area and a mini-bar. All rooms come with an electric kettle, carpeted floors, and pajamas.
Dining Options
The hotel has a Chinese restaurant serving a breakfast buffet with dim sum options. There is also a pub restaurant on-site for drinks and casual meals.
Location & Access
The hotel is a 7-minute walk from Oranda Zaka and 15 minutes from Glover Garden. It is 0.5 km from Nagasaki Chinatown and 2 km from the Nagasaki Museum of History and Culture. The nearest bus terminal is a 10-minute walk away, and private parking costs JPY 1000 per day.
Services & Facilities
The hotel offers a 24-hour front desk, luggage storage, and dry cleaning services. There is a business center with complimentary wired internet access. Guests can use the ballroom for events and request fax or photocopying services.
Nearby Attractions
Within walking distance are Spectacles Bridge (1 km), Dutch Slope (1 km), and Tojin Yashiki Ato (0.3 km). The Nagasaki Prefectural Art Museum and Confucius Shrine are both 1 km away. Nagasaki Seaside Park is a 1.5 km walk.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I had a decent stay at the hotel, as the location was fantastic, making it easy to explore Glover Gardens and nearby restaurants. The rooms were quite spacious and comfortable, which was great for my family. However, the service left much to be desired, as the staff were quite rude and unhelpful. The dining options were also lacking, particularly in terms of Western cuisine. Overall, it's a mixed bag, but the value for money was fair.
Rooms
8.0
The rooms were spacious and cozy, especially for a family of four with an extra bed added.
Service
5.0
Unfortunately, the service was extremely rude, and I felt treated poorly during my stay.
Location
9.0
The hotel has an excellent location, within walking distance to Glover Gardens and the restaurants in Shianbashi.
Dining
6.0
The dining experience could be improved with a larger selection of Western food options.
Facilities
7.0
While the facilities were decent, I really think they could put more effort into the dining options.
Andrew
United States of America,
August
2024
7.6/10
I had a lovely stay at this hotel, which is conveniently located within walking distance of Glover Gardens and various restaurants. The rooms were cozy and adequately sized for a family of four, although a bit compact by Australian standards. The staff was polite but had some language barriers which made communication a little challenging. Overall, it offered great value for money, but the dining options could use some improvement.
Rooms
8.0
The rooms are clean and spacious enough for a small sofa, which was a nice touch. Perfect for families, we appreciated the extra bed.
Service
7.0
The staff was generally courteous and helpful, but there were some issues with language barriers, as they preferred communicating in Japanese.
Location
9.0
The location is fantastic, situated next to Chinatown and within walking distance to attractions like Glover Gardens.
Dining
7.0
Dining was decent, but I felt it could improve with a wider selection of Western food options, especially for breakfast.
Facilities
7.0
The hotel had nice amenities, but nothing stood out as particularly luxurious.
John
United States of America,
July
2024
7.8/10
I had a pretty good stay at this hotel, as it was very clean and the staff was incredibly friendly. The location was perfect for exploring Chinatown and other attractions nearby, which was a huge plus. However, the breakfast could use some improvement, and the room temperature was a bit too warm for my liking. Overall, for the price, it felt like good value for money.
Rooms
8.0
The room, while small, was comfortable and clean, with enough space for a small sofa, which was a delightful surprise.
Service
9.0
The staff were very helpful and courteous, doing their best to assist me with my limited Japanese.
Location
10.0
The hotel was in an excellent location, right in Chinatown and a short walk to many historic attractions.
Dining
5.0
The dining options for breakfast could be improved, as there weren't many choices, but I found decent places in nearby Chinatown for dinner.
Facilities
7.0
Facilities were decent, but I didn't get the chance to enjoy all that was offered.
Larry
United States of America,
July
2024
6.8/10
I had a comfortable stay at this hotel, which was conveniently located near Chinatown and the main attractions of Nagasaki. The rooms were clean and adequate for my needs, though a bit small. The service was generally courteous, but I did encounter a staff member who wasn't very helpful. The breakfast selection could definitely use some variety, especially for Western dishes. Overall, I found the value for money to be decent considering the location and cleanliness.
Rooms
7.0
The rooms are clean and a good size for Japanese standards, but they do feel a bit compact for those used to Australian standards.
Service
6.0
The staff was generally helpful and courteous, but there were moments when someone was not willing to assist in English.
Location
9.0
The hotel has an excellent location, just a short walk to Glover Gardens and the restaurants in Shianbashi.
Dining
5.0
The breakfast could be improved with a larger selection of Western foods, as what was offered was quite basic.
Facilities
7.0
The hotel amenities are decent, providing the essentials without being overly luxurious.
David
United States of America,
June
2024
7.4/10
I had a pleasant stay at this hotel, which is in a fantastic location close to Glover Gardens and a lot of great restaurants. The rooms were comfortable and provided good value, though they felt a bit warm and compact for my taste. The staff were mostly friendly and helpful, which made my visit more enjoyable. However, the dining options could use some improvement to cater to more varied tastes.
Rooms
7.0
The room was small but quite comfortable, which I found to be a good bargain given the price.
Service
8.0
The service was friendly and efficient, and the staff made an effort to assist with my limited Japanese.
Location
9.0
The location is excellent, just a short walk to Glover Gardens and the restaurants of Shianbashi.
Dining
6.0
The breakfast was decent but could be improved with a larger selection of Western foods.
Facilities
7.0
Overall, the facilities were adequate, but there's room for enhancement.
Susan
United States of America,
May
2024
7.6/10
I had a pretty decent stay at this hotel, which is ideally located near Chinatown and within walking distance of Glover Gardens and plenty of restaurants. The rooms, while a bit compact by Australian standards, were clean and comfortable. The staff were friendly and attentive, though the service could have been a little better. I enjoyed my meals, especially the unique offerings, but could see some improvements in the breakfast variety. Overall, it's a good place for the price, especially given the location.
Rooms
7.0
The rooms were clean and comfortable but quite compact by Australian standards.
Service
7.0
The staff were generally friendly, but some interactions felt a bit cold.
Location
9.0
The hotel is located in an excellent spot, very close to Chinatown and within walking distance of Glover Gardens.
Dining
8.0
The dining experience was good, with unique meals, though I wished for more variety at breakfast.
Facilities
7.0
Facilities were decent and seemed to meet expectations.
Great location
Service could be better
Charles
United States of America,
May
2024
6.6/10
The hotel has an excellent location, just a short walk from Glover Gardens and nearby restaurants in Shianbashi. The rooms are spacious and cozy, perfect for families. Unfortunately, I found the service to be quite rude, which tarnished my overall experience. The dining options could also use a bit more variety. Overall, it's a decent choice, but the service needs some serious improvement.
Rooms
8.0
I really enjoyed the spacious and airy rooms. They were particularly cozy for my family of four since we added an extra bed.
Service
5.0
The service was extremely rude and not at all friendly. It felt discouraging, especially when I had to deal with language barriers.
Location
9.0
The location is excellent. It’s within walking distance to Glover Gardens and various restaurants, which made exploring the area easy.
Dining
7.0
While the food was generally good, I think the dining experience could be improved with a wider selection of Western options.
Facilities
6.0
The facilities were adequate, but nothing to rave about.
Arthur
United States of America,
May
2024
7.2/10
The hotel is located in a quiet area but is just a short walk from Glover Gardens and the restaurants of Shianbashi, which is a huge plus. The rooms are spacious and spotless, although the bed was a bit too warm for my liking, and the buckwheat pillow was too firm. The service was mixed; while some staff were very helpful, I encountered a rude employee who made things a bit uncomfortable. Overall, it's a decent place if you're looking for a good location and clean accommodations.
Rooms
8.0
The rooms were quite comfortable in terms of space and were spotless, although the temperature was too warm for my liking and the buckwheat pillow was a bit too firm.
Service
6.0
While some staff were extremely helpful and courteous, I did encounter one employee who was very rude, which definitely affected my experience.
Location
9.0
The location is excellent, with Glover Gardens and the restaurants of Shianbashi within walking distance, making it very convenient for exploring.
Dining
6.0
Dining options could be improved with a larger selection of Western food. Breakfast was decent but lacked variety.
Facilities
7.0
The hotel facilities were adequate, but there is room for improvement to make the stay more enjoyable.
Jim
United States of America,
May
2024
7.8/10
I had a pleasant stay at this hotel with its clean and spacious rooms, though the bedding was a bit too firm for my liking. The staff was friendly and accommodating, helping us navigate our language barrier. The location was excellent, right in the heart of Chinatown and close to several attractions. However, the dining experience could use improvements, particularly in the breakfast offerings.
Rooms
8.0
The rooms are a good size by Japanese standards and are spotless, but the buckwheat pillow was too firm for my comfort.
Service
9.0
The staff was very helpful and courteous, making every effort to assist us despite language differences.
Location
10.0
The location is excellent, within walking distance to Glover Gardens and numerous restaurants in Shianbashi.
Dining
5.0
While the choices for breakfast could be expanded, particularly for Western food, the overall dining experience wasn't up to par.
Facilities
7.0
The hotel offered convenient facilities, but I didn't get a chance to explore all of them fully.
Andy
United States of America,
April
2024
7.0/10
The hotel has a great location right by Chinatown and is within walking distance to popular attractions. The rooms are small but quite comfortable, making it a good bargain. The service was friendly and helpful, which I appreciated, but there were some language barriers. Overall, it was a solid choice for my stay, though the dining experience left a bit to be desired.
Rooms
7.0
The rooms were small but comfortable, and I felt it was a good bargain.
Service
8.0
The staff were very helpful and courteous during our stay, going out of their way to assist us despite our limited Japanese.
Location
9.0
The hotel is in an excellent location, just a short walk to Chinatown and great dining options nearby.
Dining
5.0
The dining experience was not the best; I found the options to be quite limited.
Facilities
6.0
The facilities were adequate, but nothing stood out as exceptional.
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